Able to offer an holistic and 360° perspective on the product experience, we work with clients on a range of touch points during the product journey, what we often refer to internally as a from “Depot to Dustbin” approach. Not exhaustive, our offer includes.
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As well as utilising traditional research methods, as part of our comprehensive product lifecycle understanding, we also offer:
  • Store monitoring

  • Product pick-up

  • Early quality alerts

  • Post purchase shelf life testing

  • Mystery shopping of stores, products and services

  • Benchmarking of products and services to define best in class, ensure best practice.

These are just some of our clients!