Able to offer an holistic and 360° perspective on the product experience, we work with clients on a range of touch points during the product journey, what we often refer to internally as a from “Depot to Dustbin” approach. Not exhaustive, our offer includes.
As well as utilising traditional research methods, as part of our comprehensive product lifecycle understanding, we also offer:
Early quality alerts
Post purchase shelf life testing
Mystery shopping of stores, products and services
Benchmarking of products and services to define best in class, ensure best practice.
These are just some of our clients!